Connect Roldesk to other apps with Zapier
You don't need a developer to automate Roldesk. Using webhooks and a tool like Zapier, Make, or n8n, you can connect Roldesk to thousands of apps.
Examples
- When a work order is completed, add a row to Google Sheets and post to Slack.
- When an invoice is created, create a matching record in your accounting app.
- When a contract is about to renew, email the account manager.
How it works (REST Hook pattern)
Roldesk supports the standard "REST Hook" pattern, so your automation subscribes and unsubscribes on its own using a token with the webhooks:write scope:
- Subscribe:
POST /api/v1/webhookswith the target URL and the events to watch. - Unsubscribe:
DELETE /api/v1/webhooks/{id}.
Each event is delivered signed, so your tool can verify authenticity. Create the token under Settings → Developer (Professional plan). Full details are in the developer docs.